Community Transit Service (CTS)

Program Overview

Community Transit Service (CTS) was developed to provide safe and efficient transportation to the general public and persons with special needs as specified by the Americans with Disabilities Act (ADA) and as defined by contracts into which Community Transit Service may enter from time to time.

Our buses have low floors, so your first step on board can be easier, equipped with a wheelchair lift or ramp. Our operators are trained to assist people with disabilities in boarding and securing their wheelchairs on the bus. By Federal Law, our operators announce major transfer points, intersections, and destination points along each route.

Goal

Community Transit Service aims to implement and maintain an efficient and effective transportation system to serve the general public.

Objectives

  • To provide transportation designed to accommodate the general public and persons with disabilities.
  • To maintain a trained staff for the operation and control of the system.

Policy

It is the policy of Community Transit Service that no otherwise qualified person shall, solely by reason of his or her disability, be excluded from participation in, be denied the benefits of, or otherwise be subject to discrimination under any program or activity undertaken by Community Transit Service. Community Transit Service serves persons regardless of race, sex, religion, or national origin.

“Good service.”
John Henderson, Ellis County

“I love taking the transit; the drivers are always friendly and helpful.”

Tina Lowry, Ellis County

“The scheduler and driver were polite and courteous.”

Betty Brown, Navarro County

“My driver is always on time.”

Gene Garamond, Navarro

General Procedures

All publicized services are made in accessible formats (i.e., large print, TDD, Braille, audio tape) “upon request.”

Service Area: Ellis and Navarro County

Eligibility Requirements:

  • Trips must originate from Ellis or Navarro County
  • No special requirements are needed

Program Highlights:

  • Served about 100 households in a month
  • New vehicles equipped with wheelchair accessibility
  • Safe, Reliable, and Friendly Transportation
  • Mobility Manager meets each new rider with onboarding information.

Interested? Why Wait? Get Started Today!

  • Call 1-800-834-1924
  • Schedule your ride
  • Purchase a bus pass from your driver

25,000 passenger trips make an impact!

Donate to Community Transit Service to help us expand our transit service. Click the button below to fill out a donation form.

Some Photos of Our Community Transit Service

Meet Kim, Our Mobility Manager

“My job is to work in partnership with others in our communities by helping to ensure that individuals have the resources and the path they need to follow to become self-sufficient again.”

Coming Soon!

An innovative way of scheduling trips, tracking your ride, and online payments.

Public transit is a system of buses, street cars, and trains that provide mobility for people living, working, or recreating in a community.

CTS is curb-to-curb and will pick you up at your home, work, or medical facility.

Yes, children can ride with you.

Yes, the buses are wheelchair accessible.

No, CTS offers public transportation for everyone in our service area.

CTS allows service animals on the bus as long as they are under the owner’s control.

Cost varies depending on the service area. Please visit our passenger for more details.

Community Transit Rural Public Transportation

Community Transit Service is a Member of the Community Transportation Association of America (CTAA)