Community Services Block Grant/

Direct Client Services (CSBG)

Program Overview

The Community Services Block Grant (CSBG) program aims to reduce poverty, revitalize low-income communities, and empower low-income persons to become self-sufficient. Community Services, Inc. (CSI) provides the following support services and administers the CSBG funds to provide education support, employment support, rental assistance, financial well-being, health and wellness, nutrition, and transportation resources. Through the Case Management Program, individuals and families can attain the skills, knowledge, and motivation needed to achieve self-sufficiency.

Service Area

  • Anderson
  • Collin
  • Denton
  • Ellis
  • Henderson
  • Hunt
  • Kaufman
  • Navarro
  • Rockwall
  • Van Zandt

Service Domains

  • Employment
  • Education
  • Income and Asset Building
  • Housing
  • Health and Social Development
  • Civic Engagement

For Utility Assistance or Weatherization Services, don’t hesitate to get in touch with the providers in your respective county:

Greater East Texas Community Action Partnership

(800) 621-5746 

  • Anderson
  • Henderson
  • Kaufman
  • Van Zandt

Texoma Council of Governments

(903) 893-2161

  • Denton
  • Collin
  • Hunt
  • Rockwall

Economic Opportunity Advancement Corporation

(254) 753-0331

  • Ellis
  • Navarro

Our Case Management Program

Our case management program is designed to give you the necessary tools to reach your short-term and long-term self-sufficiency goals. As an active participant in our program, you will receive referrals to services provided through the Texas Workforce Commission centers, such as:

  • Job placement assistance
  • Job skills training
  • Financial literacy education (i.e., budgeting, financial well-being)
  • Resume Development
  • Soft-skills coaching

Eligibility Requirements:

  • Applicants must reside in our ten-county service area, listed above and meet the income guidelines according to the Federal Income Guidelines (see the table provided)
  • Applicants will be required to provide the following documents:
    • Identification Card
    • Social Security Card
    • Verification of Household Income
      • Pay Stubs for the last 30 days
      • Benefits Support Letter of the current year (i.e., SSI, SSDI, RSDI)
      • Workers’ Compensation
      • Pension
      • Unemployment Benefits
    • Additional documentation may be requested

*Please Note: Assistance is not guaranteed. Due to the volume of requests, only a limited number of applications are accepted.

Program Year 2023 Income Limits for CSBG
(Effective January 23, 2023)

Eligibility for CSBG is calculated at 200% of the Federal Poverty Income Guidelines through December 31, 2023 and reverts back to 125% of the Federal Poverty Income Guidelines on January 1, 2024.

Source: U.S. Department of Health and Human Services Federal Poverty Income Guidelines:

Programa de documentación y elegibilidad del cliente
(Efectivo January 23, 2023)

La elegibilidad para CSBG se calcula al 200 % de las pautas federales de ingresos de pobreza hasta el 31 de diciembre de 2023 y vuelve al 125 % de las pautas federales de ingresos de pobreza el 1 de enero de 2024.

Source: U.S. Department of Health and Human Services Federal Poverty Income Guidelines:

Program Highlights

  • 19 persons Transitioned Out of Poverty
  • Served 111 Unduplicated Households

Interested? Why Wait? Get Started Today!

  • Call 1-800-831-9929
  • Submit your request information for assistance within our service domains

561 services supporting multiple domains were provided to our customers over the past year, which had a significant impact on our community!

Donate to the Community Services Block Grant (CSBG) program – engage, invest, and empower individuals and families through your generous donation.


“Hey!!  Just a little update.  Me, Leslie, Sandra, and Ruth passed our Comprehensive Exit Exam.  WE GONNA GRADUATE!!!  Thank you so much for helping make it possible!!” _LM

“I learned how to budget. I was provided other resources. I learned how to better manage my household”. _JD

“I received additional resources. You all were really good in service delivery. I was really surprised because it was quick”. _MB

“I am so very grateful that you and Community Services, Inc. cared enough to help me to stay in my apartment. I promise, whenever God allows me to get back on my feet I will make a donation to your organization to be able to help you all be able to help others who find themselves in my situation. I pray for continued blessings to reign over you and over the Community Services, Inc. team as we all go through this new normal life that we are living. This too shall pass! Thank you, again! Have a wonderful day! “_ LH

Frequently Asked Questions

How do I apply for Services?

Please call our agency at 1-800-831-9929 to request services within the following domains: Employment, Education, Income and Asset Building, Housing, Health and Social Development, and Civic Engagement.

What are the next steps after I submit my application?

Your application will be sent to our review team to verify the information provided and the documents submitted. You will be contacted by email or phone to request any missing documents. The process can take a few weeks to be completed depending on the volume of applications and the speed of applicants in submitting missing documents.
Incomplete applications or missing documentation will delay the application process

Can my case be expedited if I have an eviction notice?

Due to the volume of applications that we receive daily, it is difficult for us to prioritize one case over another. Thus, cases are all reviewed/processed in the order they are received, and documentation is deemed complete.

I received assistance this year, but I need additional help. Do I reapply?

No, you do not need to reapply. Please contact the case worker that provided you with the initial application for services. Your caseworker will work directly with you for the remainder of the calendar year (January-December). If you cannot locate your caseworker’s phone number, you can contact our agency-line and inform the intake specialist that you have received assistance within the calendar year and need to connect with your case worker.

I applied this year and was denied assistance. How do I reapply for services?

You do not need to complete a new application. Don’t hesitate to contact your caseworker to update them on your current situation and provide the documentation to determine your eligibility for services.

I applied last year. Do I need to submit another application?

Yes, each application is good through the current calendar year. If you need assistance again, you need to submit a new application. For example, an application is good for January to December of the current year.

How do I share a compliment or file a complaint?

One of our values as a Community Action Agency (CAA) is to provide excellent customer service.

Denise Freeman, NCRI

Assistant Director, Quality Assurance & Reporting