ATTENTION CLIENTS!

Effective January 4, 2016:

Transportation will be provided Monday thru Saturday

Hours of operation are 5:00AM to 5:30PM

To Schedule a ride: Call between the hours of 8:00AM to 4:00PM

Call at least 2 days in advance and based on availability

Phone#: 1(800)834-1924 or (903)872-2405

Introduction

Community Transit Service transportation services were developed to provide safe and efficient transportation to the general public and to persons with special needs as specified by Americans with Disabilities Act (ADA) and as defined by contracts into which Community Transit Service may enter from time to time.

Our buses have low floors so your first step on board can be easier, equipped with a wheelchair lift or ramp. Our operators are trained to assist people with disabilities in boarding and securing their wheelchairs on the bus. By federal law, our operators announce major transfer points, intersections and destination points along each route.

Goal

It is the goal of Community Transit Service to implement and maintain an efficient and effective transportation system to serve the general public.

Objectives

The specific objectives of Community Transit Service transportation services are:

1. To provide transportation designed to accommodate the general public and persons with disabilities, and

2. To maintain a trained staff for the operation and control of the system.

Policy

It is the policy of Community Transit Service that no otherwise qualified person shall, solely by reason of his or her disability, be excluded from participation in, be denied the benefits of, or otherwise e subject to discrimination under any program or activity undertaken by Community Transit Service. Community Transit Service serves person without regard to race, sex, religion, or national origin.

General Procedures

All publicized services are made in accessible formats (i.e., large print, TDD, Braille, audio tape) “upon request”

Community Transit Services (CTS) is funded by Texas Department of Transportation and the Federal Transportation and provides scheduled transportation services in Ellis and Navarro counties. Rider must call twenty-four (24) hours in advance for arrangements.